Jitabaji Terms & Conditions — The Complete Guide to Using the Platform

These Terms & Conditions ("Terms") constitute a legally binding agreement between Jitabaji ("we", "the Company") and all users of the Jitabaji platform ("you", "Member"). By creating an account or using the platform, you agree to be bound by these Terms.

Jitabaji is an online gaming and betting platform operated for entertainment purposes. Our goal is to provide every member with a safe, fair, and enjoyable gaming experience. These Terms & Conditions are available in both English and Bengali — in the event of any conflict, the Bengali version shall prevail.

Jitabaji reserves the right to modify these Terms & Conditions at any time. Members will be notified prior to any major changes. Continued use of the platform constitutes acceptance of the updated terms.

The following requirements must be met to open an account on jitabaji:

• You must be at least 18 years old (verified through KYC).
• Each person may hold only one account — multiple accounts are strictly prohibited.
• All information provided at registration must be completely accurate and truthful.
• Accounts must be registered in your own name — opening an account on behalf of someone else is prohibited.
• Residents of countries/regions restricted by jitabaji are not eligible to register.

After registering, you must complete email or SMS verification. We recommend logging in regularly to keep your account active. An inactivity fee may apply if the account remains dormant for 12 consecutive months.

Jitabaji takes the protection of minors from gambling extremely seriously. Every member is required to complete the following KYC (Know Your Customer) verification:

Required documents:

• A clear photo of your National Identity Card (NID) or passport.
• Driving licence (accepted as an alternative ID).
• Proof of current address (utility bill or bank statement).
• Documentation confirming ownership of the payment method used.

KYC verification is typically completed within 15–30 minutes. Completing KYC before your first withdrawal is mandatory. Jitabaji reserves the right to request additional verification at any time.

The following rules apply to all deposits made on Jitabaji:

Supported Payment Methods:

• BKash — Minimum ৳100, maximum ৳50,000 per transaction.
• Nagad — Minimum ৳100, maximum ৳50,000 per transaction.
• Rocket — minimum ৳100, maximum ৳30,000 per transaction.
• Bank Transfer — Minimum ৳500, processing time 1–2 hours.

When making a deposit, you must use the account number and reference code displayed on Jitabaji accurately. Jitabaji will not be responsible for funds sent using incorrect details. Deposits from third-party accounts are not accepted.

Jitabaji is committed to processing winnings quickly and reliably. The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳500.
• Daily maximum withdrawal limit: ৳2,00,000 for standard members; VIP members have separate limits.
• Withdrawals cannot be processed until KYC is completed.
• Withdrawals to bKash/Nagad are typically completed within 5–30 minutes.
• Bank withdrawals may take 1–6 hours to process.

Withdrawal requests may be temporarily placed on hold in cases of suspicious activity, and additional verification may be required. Wagering requirements must be fulfilled before withdrawing bonus funds.

Jitabaji offers a range of bonuses and promotional offers. Please make sure you are familiar with the following terms before using any of these offers:

General Bonus Terms:

• Each bonus may be claimed once only.
• Welcome bonus wagering requirements are typically 10x to 30x.
• All wagering requirements must be met before withdrawing winnings earned from bonuses.
• Bonus contribution rates vary by game — slots typically contribute 100%, and Live Casino games 10–20%.
• A maximum bet limit applies when using bonus balance — typically ৳500 per round.

Jitabaji reserves the right to modify, suspend, or cancel any bonus offer at any time. Bonus abuse or collecting bonuses through multiple accounts will result in the forfeiture of all bonuses and associated winnings.

The following rules apply to all betting and gaming activity on jitabaji:

• Once a bet is confirmed, it cannot be changed under any circumstances.
• Bets on games cancelled due to technical errors will be fully refunded.
• Jitabaji's maximum payout is ৳50 lakh per bet.
• The relevant sport's rules and regulations apply to Sports Betting.
• In live betting, bets may be rejected due to delayed response times.
• Placing multiple bets on the same event within one account to gain an unfair advantage is prohibited.

All games on Jitabaji are RNG (Random Number Generator) certified — every outcome is completely random and no result is predetermined. In the event of a dispute over game outcomes, Jitabaji's server logs will serve as the definitive evidence.

The following activities are strictly prohibited on Jitabaji:

• Operating multiple accounts or using another person's account.
• Abuse of the bonus system or bonus hunting.
• Hacking, malware, or any other form of technical manipulation.
• Money laundering or use of funds from illegal sources.
• Betting on behalf of third parties or participating in professional fraud syndicates.
• Threatening or harassing jitabaji staff.
• Defrauding other members on the platform.

If such activity is detected, the account will be immediately suspended, all winnings and balances will be forfeited, and legal action will be taken if necessary.

You may close your Jitabaji account at any time. Please withdraw all funds before closing your account.

Jitabaji may close an account for the following reasons:

• For violation of the Terms & Conditions.
• Upon evidence of false information or fraudulent activity.
• Evidence that the account holder is underage.
• Upon receipt of a court order or regulatory directive.
• At the member's own request (for Responsible Gaming reasons).

If an account is legitimately closed, any remaining balance will be returned to the member's registered payment method. If closed due to a breach of terms, the balance may be forfeited.

Jitabaji is committed to delivering the highest quality of service; however, our liability is limited in certain areas:

• Jitabaji is not responsible for any bets lost due to internet disconnection.
• Liability for losses caused by third-party game provider server issues is limited.
• Jitabaji will not be held responsible for any account losses resulting from a member's negligent disclosure of their password.
• Force Majeure — service disruptions caused by natural disasters, cyberattacks, or similar unforeseen events.

Betting and gaming are purely for entertainment purposes. Jitabaji makes no guarantee of earnings. Members are solely responsible for any financial losses incurred through gameplay.

Jitabaji is firmly committed to responsible gaming. The mental and financial well-being of every member is our top priority. The following protective tools are available on Jitabaji:

• Deposit Limit: Setting a daily, weekly, or monthly maximum deposit limit.
• Betting Limits: Setting a maximum stake limit per single bet.
• Session Time Limit: Automatic logout after an extended period of gameplay.
• Cooling-Off Period: Temporary account suspension from 24 hours up to 6 weeks.
• Self-Exclusion: Self-exclusion options ranging from 6 months to permanent account closure.
• Reality Check: Periodic reminders to review your gaming statistics.

If you're experiencing gambling-related issues, please Responsible Gaming Visit the page or contact our support team.

Jitabaji may update these Terms & Conditions at any time as needed. Members will be notified via email or SMS of any significant changes — at least 14 days before they take effect.

If you do not agree to the updated terms, you may close your account and withdraw any remaining balance. Continued use of the platform after the new terms take effect will be considered acceptance of those terms.

Contact channels:

• Email: support@jitabaji.bet
• Live Chat: Available 24/7 (in Bangla)
• Help Center: /help-center

Any complaints or disputes relating to these Terms must first be directed to the Jitabaji support team for resolution. If unresolved, our formal dispute resolution procedure will apply.